2007 Product of the Year Award
Customer Interaction Solutions Magazine
ENSERCLE™

2007 Top 100 Collection Technology Products
Collection Advisor Magazine
CPS Enterprise Edition™ (CPS E²™)

2007 ATA Technovation Award
ATA Annual Convention
ENSERCLE™

2007 Speech Excellence Award
Customer Interaction Solutions Magazine
SERTAINTY™

2007 Voted First Class in Customer Service
ContactCenterWorld.com
Members' Choice Awards

2007 CRM Excellence Award
Customer Interaction Solutions Magazine
SERTAINTY™

2006 Top 100 Collection Technology Products
Collection Advisor Magazine
CPS Enterprise Edition™ (CPS E²™)

2006 CRM Excellence Award
Customer Interaction Solutions Magazine
CPS Enterprise Edition™ (CPS E²™)

2005 Product Differentiation Innovation
Frost & Sullivan
CPS Enterprise Edition (CPS E²)

2005 Product of the Year Award
Customer Interaction Solutions Magazine
SERTAINTY™

TMC Labs 2005 Innovation Award
Customer Interaction Solutions Magazine
CPS Enterprise Edition (CPS E²)

2005 ICCM Best of Show
CPS Enterprise Edition (CPS E²)

2005 Call Center Demo & Conference Dallas
CPS Enterprise Edition (CPS E²)

Best Monitoring & Evaluation Tool for Call Centers
SpeechTEK West 2005 Conference
SERTAINTY

2005 Speech Technology Excellence Award
Customer Interaction Solutions Magazine
SERTAINTY