SERacademy - Course Descriptions

Education to optimize the value of our solutions.

The courses listed on this page are all hands-on, instructor led classes that deliver real-world training to help you get the most out of our solutions. If you have specific needs, each of our courses can be customized to address your requirements. If you are looking for a training course that is not listed below, please contact us and we'll update you on its availability.

TSP500 Spare Replacement

  • Type: Classroom
  • Length: 3 days
  • Cost US: $5,000
  • Cost UK: £3,000

Sessions

  • September 22 - Dulles, VA

[This course is offered only to those customers who have purchased TSP500 spares kits. Spares kit purchase is a prerequisite for registration confirmation.]

Through lecture, discussion and hands-on experiences, students will learn when and how to replace TSP500 spares kit components. This training will establish the functionality which will then allow SER to access the TSP500 system to complete the configuration and achieve system certification.

COURSE OUTLINE

Course Introduction

System Overview
What is a TSP?
Why did SER choose the TSP?

Component Overview
TSP components
TSP 500 Chassis
DT64 Processor Card
NMS Telephony Card
Fabric Card
CMM Module
Power Supply
Adit 600 Channel Bank

Troubleshooting & Problem Identification
Base IP Configuration
System troubleshooting
Component troubleshooting

Component Replacement (Hands-on demonstrations)
TSP500 Chassis
DT64 processor card w/ 60GB hard disk drive
8- and 16-port NMS cards
Fabric card
CMM card
Power supply
Adit 600 Channel Bank

System & Component Configuration
Initial start-up configuration
Component configuration
TSP Archive & Restore

Student Testing / Q&A

Student Demonstrations with feedback

Course Test

Course Wrap-Up / Graduation